Contacting America's SPA-MART

Mailing and Shipping Address

America's SPA-MART
Independent Industries, Inc.
101 North Main Street
Middletown, OH 45042

Contact Us By Phone

(800) 823-3618 Toll-Free Customer Service
(800) 494-8808 Toll-Free Fax Line

Contact Us Via Email

Email us by using the form to the right

Customer Service Hours

Monday-Friday 8a.m.-5p.m. EST

Useful Tips From Our Customer Service Department

• You can check the status of your order online by logging into your account and then clicking on Order History.
• Sometimes your order confirmation gets trapped by your spam filter. Whitelisting our domain spa-mart.com will help in receiving communication from us.
• We do not operate a retail storefront. The address above is only a distribution and manufacturing facility.
• Filter cartridge brands are interchangeable, for the most part. Specifications are not. Double-check your size and/or reference number before ordering.
• Custom-made products, such as spa covers, cannot be returned. Please double- and triple-check your measurements.
• Read our Sales Terms and Conditions prior to ordering.
• We are closed on these national holidays (or their observed days)
  • New Year's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas